World class customer service!

Exceptional Service From Start to Finish.

Have a question or concern about your existing order? We're here to help!

Direct Line for Existing Customers: 952- 881-2425

Email: customercare@shoptotallykids.com

Our customer service team is available during the following hours:

  • Monday - Friday: 9:00 a.m. - 5:00 p.m. (CT)
  • Saturday: 10:00 a.m. - 5:00 p.m. (CT)
  • Sunday: Closed

Please note: After hours phone calls are answered and all messages will be returned the next business day.