World class customer service!

Exceptional Service From Start to Finish.

Have a question or concern about your existing order? We're here to help! We strive to answer inquiries as quickly as possible. We are currently experiencing higher than normal volumes and thank you for your patience.

Call Us: 952- 881-2425 or (800) 976-0102

Email: customercare@shoptotallykids.com

Our customer service team is available during the following hours:

  • Monday - Friday: 9:00 a.m. - 5:00 p.m. (CT)
  • Saturday: 10:00 a.m. - 5:00 p.m. (CT)
  • Sunday: Closed

Please note: After hours phone calls are answered and messages will be returned the next business day.