Customer Care

World class customer service!

Exceptional Service From Start to Finish

Have a question or concern about your existing order? We're here to help! We strive to answer inquiries as quickly as possible. We are currently experiencing higher than normal volumes and thank you for your patience.

Call Us: 952-881-2425 or 1-800-976-0102

Email: info@shoptotallykids.com

Our customer service team is typically available (with the exception of holidays) during the hours below. Please leave a message or shoot us a note if we don't answer and we will get to you in the order we receive your communication.

Monday - Friday: 9:00 a.m. - 5:00 p.m. (CT)
Saturday: 10:00 a.m. - 3:00 p.m. (CT)
Sunday: Closed
Please note: After hours phone calls are answered in the order received and messages will be returned in 1 or 2 business days.